Privacy Policy – 1red

• 1red
• 1red Privacy

This privacy policy explains how 1red collects, uses and protects your personal information when you visit 1red.games. We process data in line with UK data protection law – the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 – and we treat your privacy seriously.

Last updated: 26 March 2026.

Scope of this notice

This policy covers the 1red.games portal only. We are an independent information site; we do not operate the gaming platform itself. When you register or play at 1red, the operator TESSERA LIMITED S.R.L. processes your account, payment and gameplay data under its own privacy terms. This notice deals with what our portal collects – which is limited to technical and contact data – not what the operator collects from players.

Who controls your data

The data controller for 1red.games is the editorial team responsible for this site. You can reach us at [email protected] with questions about how we handle information collected here.

Categories of information we collect

We collect two kinds of data: information you give us directly, and information gathered automatically as you use the site.

Information you provide: When you contact us through the site's email form or send a message to our support inbox, we collect your email address, your name if you supply it, and the content of your message. We do not ask for payment details, account passwords or identity documents – those belong to the operator, not to us.

Information collected automatically: Like most websites, ours gathers technical data through cookies and server logs. This includes your IP address, browser type and version, operating system, the pages you visit on 1red.games, the time and date of each visit, and the site you came from. We use this to understand how the portal is used and to improve navigation.

Lawful basis for processing

We process your data on three legal grounds under UK GDPR:

• Consent – for analytics and advertising cookies. You give or withhold consent through the cookie banner when you first visit the site.
• Legitimate interests – for essential technical cookies, server logs and contact-form handling. Our legitimate interest is running the site, responding to enquiries, and preventing abuse.
• Legal obligation – where we must retain records to comply with UK law.

How we use your information

Contact details submitted through the site are used solely to reply to your message. We do not add you to a mailing list or pass your email to third parties for marketing.

Technical data helps us monitor site performance, diagnose problems, and understand which content is most useful. We aggregate and anonymise usage statistics; individual browsing sessions are not tracked beyond the cookie expiry set in your browser.

Sharing with third parties

We share data with processors who help us run the site, under contracts that require them to protect it:

Service	Purpose	Data shared
Hosting provider	Site infrastructure	Server logs, IP addresses
Analytics platform	Usage statistics	Anonymised visit data
Advertising network	Relevant adverts	Cookie identifiers, device type

We do not sell your data to anyone. Processors may be located outside the UK; where they are, we ensure adequate safeguards are in place – either through the UK's adequacy decisions or through standard contractual clauses approved by the Information Commissioner's Office.

Your rights under UK GDPR

You have the following rights over data we hold about you:

• Access – request a copy of the personal data we have collected.
• Rectification – ask us to correct inaccurate information.
• Erasure – request deletion of your data, where no legal obligation requires us to keep it.
• Restriction – ask us to stop processing your data temporarily while a dispute is resolved.
• Portability – receive your data in a structured, machine-readable format.
• Objection – object to processing based on legitimate interests.
• Withdraw consent – revoke consent for analytics or advertising cookies at any time through your browser settings or our cookie-management tool.

How to exercise your rights

Send a written request to [email protected], stating which right you wish to exercise and providing enough detail for us to locate your data. We will respond within one month. If your request is complex or we receive several at once, we may extend this by two months and will tell you why.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority. Visit ico.org.uk or call their helpline on 0303 123 1113.

Data retention

Contact-form submissions are kept for two years after the last message in a thread, then deleted. Server logs and anonymised analytics are retained for 12 months. Cookies set by us expire according to the durations shown in our cookie policy – essential cookies typically last the session, analytics cookies up to two years.

Protection of minors

This site is intended for adults aged 18 and over (18+). We do not knowingly collect data from anyone under 18. If you believe we have inadvertently gathered information from a minor, contact us at [email protected] and we will delete it promptly.

Parents can use software such as Net Nanny or Qustodio to restrict access to gambling-related sites on devices shared with children.

Changes to this policy

We may update this privacy notice to reflect changes in law, our practices, or the services we use. The date at the top shows when it was last revised. Material changes will be highlighted on the site for 30 days after publication.

Contact us

For questions about this privacy policy or to exercise any of your rights, email [email protected]. We aim to respond within 48 hours.

This site is for players aged 18 and over (18+) only. If gambling ever stops feeling like entertainment, free and confidential support is available at BeGambleAware.org.